The Shopping Is Safe With Us
We are interested in our customer reviews to give the best service and the best product for our customers to a continuous relationship.
You can see the customer reviews for each product before the purchase.
We accept the payment by PayPal only to save your rights as a buyer. If you don’t receive your product, you can open a dispute case on Paypal, and then you will receive your money.
If you don’t have a Paypal account. You can create a free PayPal account with your visa or credit card ( Learn More )
Our Return Policy is as follows:
You may return all products within 30 days (from the date you receive the items) of delivery for exchange or refund. The original bag and tag should be intact, not be damaged.
For the returned item(s), we will arrange a replacement or issue a refund after we have checked your return tracking number or receipt.
We do not accept returned items that were sent back by you directly without checking with us first.
Please do not make returns directly to the address on the package received. Only send to the address that our customer service provided.
If you wish to return the items to the nearest return address, please contact us and our customer service will reply to you within 24 hours.
Refunds will be issued back to the original form of payment that was used to place your order. Please allow 24 hours with Paypal and 7-15 business days with a credit card for your refund to appear.
The original shipping fee and insurance are non-refundable.
We do not offer Freight To Collect (FTC) service for the packages returned to us. The returns will be made at your own cost. unless a mistake is made by easyelderlylife
We are responsive to any help request. You can contact us on the Facebook page “Easyelderlylife” Or WhatsApp at +447513403374. If you need a specific product, You can send the screenshot of what product you need, and then we send to you the link.
- Our products are manufactured in different countries. Some products are manufactured in the USA, Uk, Japan, Korea, Malaysia, Mexico, Brazil, and China.
- We have many warehouses in London, New York, China, Hong Kong, Finland, Singapore, and Malaysia.
- We are dealing with multiple shipping companies to cover all worldwide countries.
- For any order from our site, the customer receives email purchase confirmation after 24 hours, then within 48 to 72 hours, the customer receives the track number information for his order.
- We are dealing with multiple shipping companies to cover the worldwide countries and arrive our orders faster as possible.
- We are very responsive to Facebook messages and emails. Contact us if you need any help.